NIA 24-Hour Prestige Centres
What is an NIA Prestige Centre?
An NIA Prestige Centre is a fee-based service option that provides greater convenience and flexible access to selected Ghana Card services. The 24-hour Prestige Centres operate around the clock, including weekends and public holidays.
Why has the NIA introduced 24-hour Prestige Centres?
The centres provide an alternative for people who find it difficult to visit regular NIA offices during normal working hours and those who prefer extended service hours.
What services are available at the Prestige Centres?
The services include:
FAQs for 24-Hour Prestige Centres
- What documents are required for first-time Ghana Card registration?
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Applicants must provide one of the following documents as applicable:
- A birth certificate issued by the Births and Deaths Registry of Ghana.
- A valid Ghanaian passport
- An Oath of Identity obtained through the vouching process
- Evidence of acquired citizenship, such as a naturalisation or registration certificate
Applicants must also provide the digital address code of their residence. - Where are the 24-hour Prestige Centres located?
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As of October 2026, the operational centres are:
- Greater Accra Region
- - Labone: In the same building as Indulge Accra Restaurant, Labone.
- - Sakumono: At Madam Yaa Serwaa, opposite the Estate Junction bus stop. GPS: GT-371-4366.
- Ashanti Region, Kumasi
- - Bantama: Bantama GNTC, ground floor of the Kessben Driving School building. GPS: AK-058-5569.
- - Suame: Takwa Suame, near the GCB Takwa branch. GPS: AK-081-8553.
- - Amakom: Amakom traffic light, Adjacent Bank of Africa and opposite former Menzgold . GPS: AK-041-8402.
- What are the fees for services at the 24-hour Prestige Centres?
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- First-time registration -- GH¢610
- Card replacement -- GH¢720
- Record update with card replacement -- GH¢655
- Nationality record update -- GH¢655
- Card renewal -- GH¢610
- Record update only -- GH¢400
Note: Fees are subject to review by the Parliament of Ghana. Applicants should confirm the applicable fee with the NIA before making payment. - Are Ghanaians required to use Prestige Centres to obtain or replace their Ghana Cards?
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No. Prestige Centres are an additional service option. Regular NIA district offices continue to provide Ghana Card services under the applicable standard fee structure.
- Do Prestige Centres operate only during normal working hours?
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No. The 24-hour Prestige Centres operate 24 hours a day, seven days a week, including weekends.
- Can applicants complete part of the registration process online before visiting a Prestige Centre?
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Applicants who have completed the required online process before visiting may be able to focus their physical visit on biometric capture and card issuance, as applicable.
- Does the NIA accept cash payments at its offices?
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No. The NIA does not accept physical cash at its centres nationwide. Payments must be made through the approved channels below:
- Dial *771# for USSD payment.
- Use the CalBank Mobile App.
- Pay at any CalBank branch.
Applicants are advised to use only these approved payment channels. - Are Prestige Centres replacing regular NIA district offices?
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No. The Prestige Centres complement the existing network of NIA district offices. Applicants may continue to access services at regular district offices under the applicable standard fee structure.
- Who should consider using a Prestige Centre?
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No. The Prestige Centres complement the existing network of NIA district offices. Applicants may continue to access services at regular district offices under the applicable standard fee structure.
- Where can the public obtain further information?
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Members of the public should contact the NIA through its official communication channels to confirm service requirements, fees, locations and any changes to the services offered at Prestige Centres.
